Programme Management Office

The Programme Management Office provides a set of tools, technologies, and standards that enables the synchronisation and governance of multiple related projects within a programme. These tools assist in reducing the risk of audit qualifications related to the proof of performance of the program and the corresponding funds spend per project.

The Guiding Principles behind the PMO are
  • Provide oversight and governance to all projects
  • Manage a common project management methodology consisting of processes, best practices and templates
  • Facilitate project communications across the organization
  • Provide documented methods, tools and the supporting change management
  • Track basic information for all projects in a common, consistent format
  • Perform project performance audits to assess compliance
  • Implement system to share Programme and Project Knowledge and manage this knowledge
  • Ensure project performance is visible to the governance board for portfolio value decision making
  • Implementing across all projects the spirit of continues improvement

PMO Oversight / Governance

Governance includes the structures, systems and processes used to manage projects and project information in an open and accountable way.  It also entails the reporting on the accuracy and completeness of performance audit information to management providing basis for informed interventions to assure audit requirements are met.
Governance also entails the monitor of compliance with established programme standards, policies and procedures and the associated reporting on deviations to enable management to recommend corrective actions and monitor of such corrective measures.  In short, the PMO create, monitor and report on the governance framework for the overall programme.

Consolidated Administrative Support

Project Administrators fulfill a supportive role to the project managers by fulfilling the role of information managers of all project information.  This entails the gathering, receiving consolidating and distributing all project information in both physical and electronic format.  They also maintain information management systems and report on the information supplied.

ProgramME and Project Knowledge Management

Coordination of inherit project knowledge, extracting that knowledge to policy and procedure documentation with supporting comprehensive templates, implementation of the use of these templates with the relevant degree of change management across all projects resulting in more complete and consistent knowledge base.  This is a vital step in the creation of common denominators in the project environment to simplify the performance audit information tracking especially in large multi project programmes.

Examining of the knowledge base also overall results in broadening and sharing of knowledge where the sum of the parts then will be greater than the whole.  Centralising and standardizing improves the overall availability of project information and structured information and templates are created to help project managers perform their work to a higher degree of completeness.